Tree of Faith Shipping Policy
This document sets out the shipping policy that applies to customers that make a purchase at Tree of Faith LLC. If you have any questions, please contact our customer service team on treeoffaithdesigns@gmail.com
Shipping Options & Delivery Costs
We offer shipping through USPS or UPS and the rates will be quoted to you at the time of your order. Rates are a set amount depending on your location.
Order Processing Time
All orders placed Monday through Friday are processed and dispatched within 3 days. All orders placed during the weekend or on a public holiday will be sent within 1-2 business days after the weekend or holiday.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
International Orders
We do not offer international orders at this time.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.